Major online trading platforms may be in breech of contact and user agreements, or even negligent in providing functional platforms, as ongoing outages and service interruptions are preventing users from making transactions during a period of unprecedented activity in the market.

Trading platforms have experienced intermittent delays and full outages, leaving users unable to access assets and property within their accounts. They have also announced that they will be restricting transactions for specific high profile securities. In 2020, a class action was filed claiming negligence in addressing or preventing the outages that caused users to lose out on similar trading opportunities, and as such, potential for significant financial gain.